Your personal data is among the most important things entrusted to us at culb99. This Privacy Policy clearly sets out what data we collect, how it is used, and what rights you have.
Culb99 applies TLS 1.3 and AES-256 encryption to all data transmissions. Your information cannot be intercepted or read in transit.
Culb99 never sells your personal data to advertising agencies or third parties. Your privacy is our promise.
Identity and address documents submitted to culb99 are stored on secure servers and can only be accessed by authorized personnel.
Culb99 retains data only for as long as necessary. Once an account is closed, data is deleted unless retention is required by law.
Culb99 uses only essential cookies. You can manage your cookie preferences at any time through your browser settings.
Culb99's Privacy Policy is built in compliance with international GDPR standards. User rights are protected with the highest priority.
Culb99 (culb99.vip) is a trusted online gaming platform delivering safe and enjoyable gaming experiences to millions of players in Bangladesh and around the world. culb99 believes that every user's personal privacy is a fundamental right — and protecting that right is our core responsibility.
This Privacy Policy ("Policy") applies to the culb99 website, mobile app, and all related services. It details what types of data culb99 collects, why it is collected, how it is used, and what rights you have over your data.
By creating an account or using any culb99 service, you are considered to have read and agreed to this Privacy Policy. If you object to any part of this policy, please refrain from using culb99's services.
Culb99 only collects the data needed to provide services, ensure security, and meet legal obligations. No unnecessary or excessive data is collected.
Culb99 uses collected data solely for defined purposes. The table below outlines culb99's data use purposes and their legal basis:
| Purpose of Use | Type of Information | Legal Basis |
|---|---|---|
| Account Creation & Management | Name, Email, Mobile | Contractual Requirements |
| Payment Processing | Financial Data & Transaction Logs | Contractual Requirements |
| Age & Identity Verification (KYC) | NID, Passport & Address | Legal Obligation |
| Fraud Prevention | IP, Device & Login Logs | Legitimate Interest |
| Customer Support | Contact details and description of the issue | Contractual Requirements |
| Responsible Gaming Monitoring | Gaming Logs & Betting Patterns | Legal Obligation & Legitimate Interest |
| Promotions & Bonus Offers | Gaming History & Preferences | Consent |
Culb99 does not use your data beyond the purposes stated above. If culb99 ever intends to use your data for a new purpose, you will be notified in advance and, where required, your consent will be obtained.
Culb99 does not sell or share your data with advertising agencies, marketing companies, or data brokers. Your information may only be shared in the limited circumstances outlined below:
Culb99 uses cookies on its website and app. Cookies are small text files stored in your browser that help improve site functionality.
Culb99 does not use third-party advertising cookies. You can delete or disable cookies at any time through your browser settings — however, some culb99 features may not function properly as a result.
Culb99 has implemented industry-leading technical and administrative measures to protect your data. The key components of culb99's security framework are:
Please note that no online platform can guarantee 100% internet security. culb99 takes every reasonable precaution, but keeping your account password and login credentials safe is ultimately your own responsibility.
Culb99 complies with GDPR and international data protection laws. As a culb99 user, you have the following rights:
To exercise these rights, contact culb99's Support Team. culb99 generally responds to requests within 30 days. Please note that due to legal obligations, some data may not be erasable or processable upon request.
Culb99 strictly does not provide services to anyone under 18. culb99 does not knowingly collect or store data from minors.
Culb99 takes steps to verify age at registration. If culb99 becomes aware that a minor's information is associated with an account, that account will be immediately suspended and all related data will be permanently deleted.
Culb99 does not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:
Once the designated retention period expires, culb99 automatically deletes or anonymizes your data in a secure manner.
The culb99 platform may reference game providers or payment partners. These third parties have their own privacy policies, and culb99 is not responsible for their data practices.
Culb99 works with the following types of partners:
Culb99 binds all partners to data processing agreements and ensures they uphold the same privacy standards.
Culb99 reserves the right to update this Privacy Policy at any time. For significant changes, culb99 will notify users in the following ways:
Continued use of culb99 after any changes takes effect will be considered acceptance of the updated policy. We encourage you to visit this page regularly.
For any questions, complaints, or data-related requests regarding this Privacy Policy, please contact culb99's Data Protection Team:
Culb99 typically responds to privacy-related requests within 3 business days. Complex requests may take up to 30 days.